Privacy Policy.
Overview
Present Projects Ltd (“Present”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.
This policy explains what information we collect, how it is used, and how both personal data and project-related content are managed.
Information We Collect
We collect only the information necessary to respond to enquiries and deliver our services. This may include:
- Name and contact details (email, phone number)
- Delivery and project addresses
- Project details, specifications and design preferences
- Files you upload (images, drawings, PDFs, schedules)
- Payment-related information (processed via third-party providers)
How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Deliver design, sourcing and production services
- Arrange manufacturing, shipping and delivery
- Communicate updates about your project
- Improve our services and internal processes
We do not use your data for unsolicited marketing.
Sharing of Information
We do not sell or share your personal data with third parties for marketing purposes.
We may share relevant information with trusted partners where necessary to fulfil your order, including:
- Manufacturers and suppliers
- Shipping and logistics providers
- Payment processors
These parties are only provided with the information required to perform their role.
Project Content & Privacy
Portfolio, website, social and marketing use of completed work is permission-based. We do not assume the right to share images of any project — consent is captured at quote time, defaults to off, and can be withdrawn in writing any time before delivery. This applies to projects of every size.
When permission is granted, content focuses on the design, materials and production quality. We do not disclose sensitive personal information or identifying details, such as full addresses, without separate explicit consent.
If a client requires contractual confidentiality beyond the default — for example, protecting drawings, specifications or production methods from disclosure — a formal non-disclosure arrangement may be arranged as a paid upgrade. This is priced on a case-by-case basis and agreed in writing prior to production. Full terms are set out in our Terms & Conditions.
Data Storage & Security
We take reasonable steps to protect your personal data from unauthorised access, loss or misuse. Data is stored securely and accessed only where necessary to provide our services.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data where appropriate
Requests can be made using the contact details below.