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Order process

How it works.

A clear, hands-on process from initial brief through to delivery.

  1. 01

    Send your brief

    Upload reference images, dimensions, drawings, renders, moodboards or your fittings schedule.

  2. 02

    We review

    We review the design, materials, production method, timeline, delivery location and budget.

  3. 03

    Quote

    We provide pricing, lead time, material notes and delivery information.

  4. 04

    Confirm details

    Once design, measurements, materials and delivery are confirmed, we prepare the order for production.

  5. 05

    50% deposit

    A 50% deposit is required to begin production. The remaining 50% is due before shipping. Production starts only once the 50% deposit has been received.

  6. 06

    Production

    Your piece or order is produced by our factory partners. Timelines vary by complexity, materials and order size.

  7. 07

    Shipping

    We arrange shipping to the UK or your destination. Where possible, orders may be consolidated into shared containers to reduce cost.

  8. 08

    Delivery

    Standard delivery is curbside. White-glove delivery and installation are available at additional cost.

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Start a project

Have an idea, drawing or schedule? Send it to us.